Frequently Asked Questions
What if the car isn't clean before I start?
Inside cleaning: if you discover that the car is dirty or messy, please call our reservation service immediately, i.e. before commencing your journey. If you wish, we will book another car for you straight away. This way you can help us to keep the cars clean and remind the irresponsible user to be more thoughtful next time.
Outside cleaning: sometimes it's just a matter of a few hours before dust or rain makes the car dirty again. We give you a choice if you feel the car is not clean enough: you can either use a car wash (at our expense of course) or book another car.