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Frequently Asked Questions

What if the parking bay is occupied when I return?

You forgot to secure the parking bay when you left and now someone else parked his car there?

Please look for a common parking space nearby. Buy a pay and display ticket if necessary and call our reservation service.

Our staff will get in touch with the next user of your car to let him know where he can find the car.

In many cases, cambio has no right to call for a tow truck to tow away the car which is occupying the parking bay. Our fleet staff then has to check the parking bay at regular intervals until the other car has left.

All related costs are charged to the person who caused the inconvenience.

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