FAQs

Good to know

Fuel included

Our fares already include fuel, omnium insurance, breakdown service and VAT.

Details

Subject to adjustment

Fuel prices change frequently. Since cambio travel fares are inclusive of fuel, the price can be adjusted by two cents per kilometre without prior notice. Click on "Tariffs" to find out the current prices.

Details

All cars are insured

All cars are insured with an excess up to maximum € 1,000 per claim. An assistance contract is provided for all cars in case of breakdown or accident.

Details

Safety Pack

The Safety Pack is an additional insurance (not compulsory). The Safety Pack allows you to reduce your insurance excess up to € 200 per claim (400€ for VAN). A Safety Pack costs € 4 per person per month and there is a one-off cost of 25€. The Safety Pack is renewed automatically every month without prior notice.

Details

Financial contribution / usage limit

Your financial contribution depends on the tariff that you have chosen. This amount is also your usage limit. This limit is not an amount that you have to use monthly. Your usage limit is, however, a maximum amount that cannot be exceeded. The total amount of the outstanding invoices, an estimation of your unprocessed trips and of your reservations in the future are taken into account for this.

Details

Online booking

You can book a cambio car for free via internet or with the cambioApp. You can also call to our reservation centre if you want to book a car (02 505 40 40). In this case you will have to pay for your phone call.

Details

Journeys abroad

You can also go abroad with the cambio cars. You can refuel - just like in Belgium- with the cambio fuel card. Attention: you always have to mention that you are going abroad when you make your reservation. You can tell this to the employee in the reservation centre if you book a car by phone. Or you indicate this if you book a car via internet. In this way our reservation programm will look for a car that is provided with an assistance contract valid everywhere in Europe.

Details

Registration requirements

To register with cambio, you must possess a drivers' license for at least 2 years or you need to be 25 years and in possession of a drivers' license.
If you have a license but not for 2 years or you are younger than 25 years you can subscribe in the CAMPUS tariff. It's a tariff with some restrictions.

Details