Getting started with a cambio car. What should I pay attention to?
Getting started with a cambio car. What should I pay attention to?
Make sure you are at the correct location and standing next to the right car, as indicated in your reservation confirmation or in the cambioApp.
As of 15 minutes before the start of your reservation, you can also check the exact location of your cambio car in the cambioApp. This is especially useful if you’ve reserved a zone car.
Before departure, always perform a damage check: is there any damage that has not yet been reported? Reported damage is listed in the cambioApp or in the onboard book inside the glove compartment. Have you noticed unreported damage? Contact the call center and follow the procedure described in the onboard book.
You open the car using your cambioApp. You’ll find the car key in the glove compartment (in the hand module > enter your PIN and answer the damage question / in the key holder > take the key). Once you have the car key, use it to lock and unlock the car during all your intermediate stops, until the end of your reservation.
Departure with an electric car.
If you're using an electric car, you must end the charging session and disconnect the car from the charging station before departure. You do this using the charging card located in the driver’s side door. Store the charging cable in the trunk of the car. Instructions can be found on the charging card or in the onboard book.