The damage check remains mandatory at all times. We remind you of the damage check via the app before you can open the car. Damage that has already been reported can be found on the damage list in the on-board book or via the app.

New damage should always be communicated to the call center (+32 2 505 40 40) and noted on the damage list in the on-board book. This way you cannot be held responsible for damage caused by someone else.  

After you click on "Open car" in the app, you will be given the opportunity to assess the cleanliness of the car. Afterwards, you can click on the "Damage Check" button. You get an overview of damages on the car that cambio is already aware of (damages with a sticker of a sad face). You certainly don't need to contact us for this damage.