We ask that everyone cleans their own messes.
Did your children spill the crumbs of their cookies on the backseat or did you transport materials which left dirty traces in the boot? We expect you to clean the car before returning it. Our general rule is: any visible traces of use must be cleaned up by the ones who caused them.
Did the last user leave the car in an untidy state? Contact our reservation centre. We will follow up on it.
All our vehicles are often checked by our technicians, who also inspect the cleanliness. All our cars are routinely washed and vacuumed.